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Why Samsung Phone Systems? |
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Samsung brings you the OfficeServ. As a completely converged platform, OfficeServ supports both voice and data communication with powerful, IP-based wired and wireless flexibility.
For larger organisations looking at deploying communication solutions in smaller branch offices, the OfficeServ can connect to larger OfficeServ family members allowing businesses to vastly reduce communication costs by passing voice and fax calls over your data network (Internet) utilising spare bandwidth on existing data links.
The Samsung family of digital phone systems consists of five members:
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OfficeServ 100: (Brochure)
Maximum 23 lines (with PRI), 64 phones and either 4 ports (SVMi-4E) or 8 ports (SVMi-8E) voice mail, plus optional 4 ports of solid-state auto-attendant. New systems come equipped with IP interface built-in for remote programming and maintenance, and may be expanded to full VoIP capability with a gateway card. May be networked with other OfficeServ voice switches via IP
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OfficeServ 500: (Brochure)
Maximum 418 ports; may include up to 9 PRI lines, 250 phones, and 8 ports (SVMi-8E) or 16 ports (SVMi-16E) voice mail. May be equipped with multiple 8-port solid-state auto-attendant cards. Comes with standard IP interface for remote programming and maintenance, and may be expanded to full VoIP capability with the addition of one or more gateway cards. May also be networked with other OfficeServ voice switches via IP (up to 15 systems). May accommodate up to 120 IP phones per single-cabinet system, or 240 IP phones per two-cabinet system.
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OfficeServ 7100: (Brochure)
Whether you need economical digital telephones or Telephony over IP (think VoIP on steroids), the OS 7100 is perfect for small organizations. It supports wireless WiFi handsets, computer telephone integration (CTI), unified messaging, all kinds of networking and you can administer it yourself with your web browser. Oh yeah, it has built in voicemail and auto attendant too.
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OfficeServ 7200: (Brochure)
Similar in size and capability to OfficeServ 100, in a rack-mounted cabinet with all connections via RJ-45's. Intended to be used in a patch-panel environment side-by-side with standard data network switches. Includes the option of standard 10/100 network interface modules when VoIP phones are used in a mixed voice/data network.
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OfficeServ 7400: (Brochure)
Similar in size and capability to OfficeServ 500; also rack-mounted with RJ-45 connections for all phone and trunk ports. Includes the option of standard 10/100 network interface modules. Also includes the option of state-of-the-art "gig" network interface modules, which can be used for computers as well as VoIP phones. Some customers have been buying the 7400 and loading it with 1 gig network interface modules to use purely as a data network switch, because they have found it's price/performance to be superior to more well-known switches made by companies like Ciscon.
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In order to decide which of the three Samsung phone systems is right for your application, you must answer four basic questions:
How many lines (of all types) will I need? Some of our customers have had fewer than six lines for many years, and decide that six would be enough. For them, the OfficeServ 100 would be a good choice; it's a very cost-effective system at 6 lines, and is still expandable to 23 lines (with PRI).
How many phones will I need? Some customers do not expect growth; others expect to grow substantially. For example, if a customer needs 32 phones for the initial installation, the OfficeServ 100 would be a good choice. But if they expect to grow to 100 phones , the OfficeServ 500 or 7400 would be better choices.
What special features or options do I need? Decide if any of the attributes you need are available only on certain systems. For example, if you need analog DID or E&M tie lines, the OfficeServ 500 is the only choice regardless of how many phones you need. If you need a single PRI line and 64 or fewer phones, the OfficeServ 100 can handle the job. However, if you need more than one PRI line, the OfficeServ 500 can handle up to 9 of them, and the 7400 can handle up to 12.
Do I need VoIP or system networking? All OfficeServ systems can be "converged" with VoIP via optional circuit cards. These systems can be equipped with Samsung IP feature phones (three models), "soft phones" on PCs, or industry-standard SIP phones. At present, Samsung supports networks of up to 15 IP-enabled systems. This capability means that Samsung's OfficeServ family can accommodate a network total of over 3,750 phones.
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